Are you a Nubank customer and had trouble making Pix this Monday (3)? The problem was widespread: other people report that they were unable to transfer money through this type of operation. According to the company, the bug has now been fixed.
Pix had “oscillation”, according to Nubank
The first reports pointed to a flaw in the Pix system itself, but the technical difficulty seemed restricted to Nubank. Despite the cases, the technoblog managed to receive and send money through Pix using Nubank and other banks.
The bugs started to be reported since 1 pm today, according to the DownDetectorwith a peak of complaints at 15:40.
Users complained that the Pix feature didn’t work and they couldn’t make instant transfers to other banks.
@nubank the pix is down, I didn’t receive it, so it didn’t issue the receipt, and they’re charging me for proof so they can do something, do I look like a bum?🤡
— Giovani Guedes (@Guedes_Gio1) October 3, 2022
again this nubank pix off the air, every time I need it man
— rafaela pot face (@rafalhao) October 3, 2022
Nubank is down? I’m not able to pix, and some people I asked, are not even able to enter the application.
— unbearable ⚠️🚫 (@LoohSouuza95) October 3, 2022
On Twitter, the official Nubank account responded to several complaints. The company says it has identified an oscillation in the Pix transfer system.
Lucas, we have identified an oscillation in transfers via PIx, but we are already working to resolve it.
Please wait and keep your transaction history up to date.— Nubank (@nubank) October 3, 2022
Our team has already identified the oscillation and is already working to normalize it, ok?
We ask you to wait and follow your account history, ok?— Nubank (@nubank) October 3, 2022
in response to technoblogNubank said, at 4:50 pm, that the fault had already been fixed: “We regret what happened and inform you that operations have already been normalized”, was the company’s position.
Updated at 5:04 pm with Nubank’s position.
https://tecnoblog.net/noticias/2022/10/03/nubank-caiu-clientes-reportam-problemas-com-pix-nesta-segunda-3/