Through a notice posted on its support page, Google announced that it had ended Google Duplex on the web, a version of its personal assistant that automated tasks on websites. Launched in 2019, the feature used artificial intelligence to help users buy movie tickets and apply discount coupons in stores, for example.
Announced at the 2019 Google I/O conference, Google Duplex on the web was born as a variant of Google Duplexa feature developed by the company that makes the Google Assistant act like a human on the phone.
Still in operation (only the web version has been discontinued), the assistant can perform some activities in the user’s place, such as scheduling a reservation at a restaurant and even scheduling a haircut.
Similar to the original, the website version appeared shortly afterwards, providing new functions, only this time in electronic addresses.
Thanks to it, it became possible to order from restaurant websites, change passwords, apply discount coupons and even check-in on a company flight, all in an automated way.
Recently released in Brazil, the tools arrived here in incomplete versions. Among the unreleased functionalities was automatic reservation at establishments via telephone, one of the most popular among users since the technology was announced.
Google wants to prioritize phone feature
To TechCruncha Google spokesperson said the discontinuity of the tool is linked to the response that the company has been getting from its users and developers regarding the popularity and improvements of the feature.
“By the end of this year, we will be turning off Duplex on the web and fully focusing on making AI advances to the Duplex voice technology that helps people the most every day”clarified the official.
Despite the statement, it is assumed that other factors are also linked to the closure of the version. Among them, the excessive use of resources that the web tool needs – and that can be easily blocked by some electronic addresses.
Furthermore, a recent report by the The Information brought to light that Google would be cutting Assistant features, especially where third-party devices are concerned.
With information: TechCrunch🇧🇷 9to5Google and Google
https://tecnoblog.net/noticias/2022/12/05/google-duplex-na-web-que-usa-ia-para-aplicar-cupons-e-pagar-compras-e-encerrado/