O Samsung Find My Mobile helps you track your cell phone and other devices galaxy lost. Also known as search phone, the platform offers options to locate devices, erase data, back up and more. Learn how to use the tool to find branded smartphones, tablets, watches and headphones below.
Requirements
To track Galaxy over the internet, a Samsung account must be associated with the device and the option “Find my phone”within the Device Security settings, must be enabled.
Necessary time: 2 minutes.
- Go to Search Phone
In your browser, go to findmymobile.samsung.com and sign in with your Samsung account.
- Choose a device on the left side
In the left menu, select the smartphone, watch, tablet or headset you want to locate.
- Wait for the map to load
The system will display the current location of the cell phone shortly afterwards.
- Do device tracking
Click “Track location” and then “Start” to know where the cell phone is. Location history will be updated every 15 minutes.
Similar to Apple, Samsung offers an offline location tracking solution. The tool, known as Galaxy Find Network, uses its own network, created by devices from the South Korean brand. In this way, users have one more device at hand to find galaxy phone without internet🇧🇷
Heads up
Find My Mobile helps you search for your Samsung Galaxy device. But remember: don’t take chances if you find your cell phone stolen or stolen. In these situations, it is important to go to the police and file a police report🇧🇷
How to make the device ring to locate it
If the map shows that the device is nearby, one option is to make a sound to find it more easily. To do this, just press the “Touch” button.
The device will beep for one minute at maximum volume, even when Vibrate or Silent mode is activated. Then just follow the alert until you find the device.
You can also issue the alert more than once if you don’t find your cell phone, watch, phone or tablet within a minute.
Lock your Galaxy in case of loss or theft
The smartphone is not near you? Don’t worry, the tool offers an option to remotely lock your screen. To do this, follow the procedure below:
- After logging in to Find My Mobile (findmymobile.samsung.com/login), choose the lost device.
- click in “Block”🇧🇷
- press the option “Advance”🇧🇷
- Create a password to lock the screen remotely and, if you prefer, include an emergency contact.
- press on “Block” to finish.
After the procedure, the lock screen will display the emergency contact information or a message, if you chose this option during the remote lock setup.
When you lock a Galaxy via Samsung Find My Mobile, the phone’s power off button is disabled.
The cards registered in the Samsung Pay will also be suspended on the platform.
Make a backup to store data in the cloud
To back up lost cell phone data, perform the following steps:
- Sign in to Samsung Find My Mobile (findmymobile.samsung.com/login🇧🇷
- Select the device to view it on the map.
- click in “Backup”🇧🇷
- Select the data you want to save.
- Press the button “Backup”🇧🇷
- press the option “Backup” again to confirm.
Now just wait for the process to complete.
It should be noted that if the phone is turned off or the internet connection is lost while data is being sent, the backup will be interrupted.
Retrieve messages and calls
Find My Phone also displays a log of up to 50 recent calls and messages sent or received by the cell phone. Learn how to retrieve them remotely:
- Log in to Samsung Find My Mobile (findmymobile.samsung.com/login).
- Select the device to view it on the map.
- press on “Recovery calls/messages”🇧🇷
- Validate access to your account if prompted.
- click in “To recover”🇧🇷
- Wait for the collection of information that will be done on your cell phone.
Now just check the report.
You can extend battery life
The option to extend battery life helps keep the phone powered on longer, helping to keep track of location for longer. The function, however, prevents data backups to the Samsung Cloud. Learn how to trigger battery saver on your Galaxy:
- Sign in to Samsung Find My Mobile (findmymobile.samsung.com/login🇧🇷
- Select the device to view it on the map.
- click in “Prolong. dur. drums”🇧🇷
- press on “Extend”🇧🇷
After the procedure, Find My Phone will display the estimated remaining battery time.
Erase all data from your Galaxy
Think carefully!
The option to erase all data from a device is irreversible. That is, once triggered, the information stored on the device will be permanently removed.
Can’t find the device? You can erase all data and protect your personal information remotely. Find out how in the following procedure:
- Sign in to Samsung Find My Mobile (findmymobile.samsung.com/login🇧🇷
- Select the device to view it on the map.
- Click on the option “Erase Data”🇧🇷
- Validate access to your account if prompted.
- click in “Delete”🇧🇷
According to Samsung, the data cannot be recovered after the procedure, as the cell phone will be reset to factory defaults.
“This will also reset your phone, and you will no longer be able to control it,” the company explained. Also, the process deletes Samsung Pay cards and memory card data.
Tracking a Galaxy Through Google
O Find My Device offers another option to find Samsung smartphones, tablets and watches. The cell phone tracker allows you to locate your Galaxy remotely, as long as the device has internet access and an associated Google account. The feature even offers options to block and delete data from the phone.
Has your cell phone been stolen? Learn how to protect apps and recover data
Were you the victim of a crime? You can also use other options to protect your apps, including banking apps, and recover your personal information. Know what to do if your cell phone is stolen🇧🇷
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