Many services work via Whatsapp🇧🇷 It’s time to Uber be part of them. As of this Thursday (24), trips to sports UberX and Uber Moto can be requested through the messenger. With this, the Uber application does not need to be installed on the cell phone.
The feature is not unprecedented. Uber itself reveals that trips requested via WhatsApp started being tested in India in 2021. Brazil is the second country to receive the feature, also in the testing phase.
For the time being, races intermediated by WhatsApp only work in the cities of Teresina (PI)🇧🇷 Saint Louis (MA)🇧🇷 Sobral (CE) and Juazeiro do Norte (CE)🇧🇷
Uber via WhatsApp: How does it work?
To get started, you need to send a message to (11) 94488-3478🇧🇷 Next, you need to log in to Uber, directly on WhatsApp. Those who do not have an account on the service can create one right there.
Afterwards, just follow the guidelines to choose the mode (recalling, UberX or Uber Moto), as well as origin and destination. To inform the starting point, you can enter the address or share the geographic location through WhatsApp itself.
For now, there are some limitations. To begin with, trips via WhatsApp are only released between 6:00 and 22:00. Furthermore, these rides can only be paid in cash, directly to the driver.
Will there be expansion?
So far, there is no information about trips via WhatsApp reaching more cities or contemplating other Uber modalities. But since this is a test, it is assumed that there will be an expansion of the feature if the results are positive.
This possibility gains strength if we consider the expectation that the integration with WhatsApp will make Uber reach more users. Fabio Sabba, the company’s communication director, comments:
Those who are less familiar with smartphones or don’t have enough space in their cell phone memory get one more way to call an Uber. Thus, we intend to offer trips to even more people, with the same Uber safety standard that is already known by everyone.